Telecom carriers must emphasize customer experience management (CEM) as a core component of their business, according to experts. During the CEM Elite Club meeting that was held at the recently concluded GITEX Technology Week, more than 30 representatives from Middle East carriers, executives and industry… Read More
K-pop has witnessed increased popularity globally over the past few years, creating a subculture that amassed fandoms of teenagers and young adults. This year however, the K-pop phenomenon has reached a fever pitch. On Spotify, over 80.3 million K-pop playlists and 2.4 million hours were… Read More
Digital brands continue to dominate the list of anything popular in the Middle East & North Africa (MENA) region. There always are brands that find their way but digital still has an edge of sorts. A recent YouGov survey, through its BrandIndex, reiterates this. In… Read More
Ronaldo Mouchawar, the co-founder and CEO of Souq.com, who now leads the Amazon’s presence in the Middle East, was among the major highlights at the 39th edition of the GITEX Technology Week. In his session, Mr Mouchawar discussed the ‘magic’ behind Amazon’s famed acquisition of… Read More
Food delivery service, Talabat, has appointed Tomaso Rodriguez as its new CEO. In his new position, Mr Rodriguez will be responsible for ramping up Talabat’s presence in the Middle East & North Africa (MENA) region, building new strategic partnerships, while expanding into new offline-to-online ventures.… Read More
Interpublic Group has launched Kinesso, a company focused on creating applications that help marketers amplify the impact of traditional and addressable media through the better use of data. Kinesso will do so by creating new software and products that deliver data trust and security tools,… Read More
The Dubai’s Roads and Transport Authority (RTA) is launching a test-run of digital advertising on taxi windows. The RTA is running the trial at the ongoing GITEX Technology Week at the Dubai World Trade Centre. “The advertising would be displayed through an innovative electronic shading… Read More
How do we frame trends that are impacting consumer culture around the world today? As marketers, we tend to lump people by generation to understand their behavior. But consumers these days are less likely to define themselves by demographic labels. Gender, sexuality, ethnicity and social… Read More
If last year’s debut edition of the Middle East Podcast Forum was a step towards activating the local podcast community, the forum this year aimed at strengthening the ecosystem for podcast creators and listeners alike. In its mission to offer a space for creative minds,… Read More
To celebrate Manchester City’s first home game of this year’s English Premier League (EPL) season, Etihad Airways — the official shirt and stadium sponsor of Manchester City — seized the opportunity to create a fan experience and drive engagement using the power of augmented reality… Read More
